School policy

Mission:
To provide a safe, supportive, nurturing, and stimulating environment where children aged 3-5 years can explore, develop socially, emotionally, cognitively, and physically, and cultivate a positive self-image and love of learning through playful experiences. We foster spiritual growth, guided by Christian values and principles, empowering young minds to flourish.

Vision:
To be a leading Christian pre-school, providing a nurturing environment where children grow spiritually, academically, and socially, guided by biblical principles and values, and empowering them to become compassionate, responsible, and faith-filled individuals.

Scripture Inspiration:
“Train up a child in the way he should go; even when he is old he will not depart from it.” – Proverbs 22:6

To ensure a smooth enrolment process, Hillside Education Academy requires the following:

• Age: 3-5 years
• Registration: Completed form, birth certificate, proof of residence, and parent/guardian ID (driver’s license or passport).
• Registration fee: R500 (non-refundable).
• Proof of payment: Required for confirmation of admission.

• Hours: Monday to Friday, 8:00 am – 12:30 pm.
• Term dates: Follows CAPS curriculum term schedule (Term 1, Term 2, Term 3, Term 4).
• Closures:
  • Between terms
  • Public holidays and weekends
  • December seasonal break (dates confirmed annually)

• Regular attendance is essential.
• Notify the school for absences exceeding 3 days.
• Arrival and collection times: 7:45 am – 12:30 pm.

• Parents/Guardians must notify the school about the person responsible for collecting their child.
• Notify the teacher personally if someone else will collect the child.
• Ensure timely drop-off and collection of children.

• Admission depends on the severity of the disability/chronic illness and staff availability.
• Medical practitioner approval is required for acceptance.

• Routine health checks are conducted upon arrival.
• Children showing symptoms of illness or contagious disease should stay at home until fully recovered.

• Minor injuries are treated by staff, and parents are informed at collection.
• For serious injuries, parents will be contacted to seek medical assistance.
• In case of emergencies, staff will call an ambulance.

• Long-term medications (e.g., asthma, vitamins) are allowed with written parental consent.

Hillside Education Academy prioritises health, safety, and well-being through:

• A secure environment
• Accident prevention measures
• Compliance with regulations
• First aid-trained staff
• Emergency contact information for each child

• Positive reinforcement and redirection
• Verbal warnings
• Time-outs (1-2 minutes)
• Parent-teacher meetings for serious concerns
• Suspension (1-3 days) or expulsion (in extreme cases)

• Regular updates through notebooks and parent-teacher meetings
• Open-door policy for concerns

• Staff are trained on confidentiality
• Information is shared only with authorized personnel

• Registration fee: R500 (non-refundable)
• Annual fee: R18 500 (payable over 11 months @ R1 850 per month)
• Sibling discount: 5%
• Annual fee Payment discount: One-month discount for payments made in full by January 31

• Parents are encouraged to participate in school events and volunteer opportunities
• Participation in fundraising efforts is expected (financially or through time)

• Submit complaints in writing to the Principal/Teacher or Governing Body if unresolved
• Timeline for resolutions:
• Acknowledgement: 24 hours
• Investigation: 3-5 working days
• Resolution meeting: 5-7 working days
• Written outcome: 7-10 working days (if needed)
• Principles: Respect, fairness, confidentiality, timeliness, transparency

• One term’s written notice is required
• Fees remain payable until the notice period ends
• Refunds are not permitted upon withdrawal